Auralis is a conversational AI designed to automate customer support tasks, answering up to 70% of customer requests on the fly. It can handle more than 100 languages, so it's a good option for companies that want to expand their customer support without sacrificing quality and customer satisfaction. Auralis also integrates with existing help desk software and has features like agent handoff and multilingual support.
Another option is Hypertype, an email assistant powered by AI that can handle 95 languages and incorporate company information from other sources into its responses. It can customize tone and templates, synchronize information in real time and draft emails automatically, which can help businesses with complex products respond to customers more quickly and effectively.
If you're looking for something more flexible, check out helpix. This intelligent automated customer service platform can handle email, social media and live chat, and can respond in the customer's native language. With its NLU and omnichannel communication, helpix is designed to automate customer service, reduce response time and increase customer satisfaction through AI technologies like LLMs and generative AI.