Hypertype

Hypertype is an AI email assistant that drafts responses to customer emails by combining your company data, including PDFs, CSV files and knowledge bases. It's useful for companies with products with lots of information, like real estate companies, because it can help customer support representatives quickly create personalized, accurate responses. Hypertype automatically processes data from multiple sources, letting you quickly create a response with a click.

Among Hypertype's features are:

• AI Knowledge Integration: Processes data from multiple sources to find the best answers to customer questions.
• Real-time Information Sync: Updates data from multiple tools like Docs, Excel spreadsheets and Notion pages.
• Automated Email Drafting: Drafts responses in Gmail and Intercom Live Chats based on customer needs.
• Support for 95 Languages: Automatically detects the language of incoming emails and responds accordingly.
• Customizable Tone and Templates: Lets you set your own voice and templates so your email responses sound like you.
• Enhanced Collaboration: Lets team members share data and collaborate for better communication.

Hypertype has several pricing tiers to suit different needs:

• Mini Plan: $19 per seat per month, good for freelancers and solopreneurs, with 45 generations per month and 3 data sources.
• Infinity Plan: $59 per seat per month, good for growing teams, with unlimited generations and more data sources.
• Enterprise Plan: Custom pricing for larger companies with features like API integration, performance analytics and dedicated support.

Hypertype protects customer data with encryption and GDPR compliance, so you can feel more comfortable using it with sensitive data. By automating email drafting and integrating company data, Hypertype can help companies like Otovo, Mynt and Ingrid.com improve their customer support and free up employees' time.

You can try Hypertype with a 7-day free trial that doesn't require a credit card. That'll let you try the tool and see how it works for your team.

Published on June 13, 2024