If you want an AI email assistant that's trained on your company data to craft responses to customer questions, Hypertype is a good option. The tool can draw from company information in PDFs, CSV files and knowledge bases, offers real-time data synchronization, automated email composition and support for 95 languages. It can be tuned with a variety of tones and templates to try to improve customer support and productivity, and it's a good fit for companies with complex products.
Another top contender is Glean, which uses a technology called Retrieval Augmented Generation (RAG) to deliver answers you can trust and personalize based on your own enterprise data. Glean connects all your data from content, people and interactions into a single knowledge graph, which makes it well-suited for advanced personalization of responses. It comes with Glean Apps for custom generative AI agents and offers turnkey setup with more than 100 connectors, so engineering, support and sales teams can get up and running faster.
If you want a more generative AI experience, Gleen is a powerful platform that uses GPT-4 and machine learning to give you answers that are accurate and relevant. It automates follow-up questions and stores knowledge in a conversation, which makes it good for use in customer success, sales and IT help desk. Gleen integrates with help desks and other systems, offering a highly accurate and secure AI-based solution.