Dynamic Yield is a sophisticated AI-powered personalization platform that can create algorithmically matched content for each customer across many digital touchpoints. It has features like audience discovery, content personalization, product recommendations and customer engagement optimization, and is good for industries like eCommerce, Financial Services and Travel.
Another mature option is Adobe Marketo Engage, which lets companies orchestrate and personalize customer journeys through multiple channels. It includes AI-powered marketing automation, predictive audiences, personalized experience automation and quick email creation, and is geared for B2B marketing, particularly for companies with bigger deals or high-value accounts.
For real-time, personalized interactions, Braze offers a customer engagement platform that uses AI to manage personalized interactions across email, mobile apps, SMS, WhatsApp and web messaging. It includes features like data activation, journey orchestration and cross-channel messaging that can help you optimize onboarding, increase engagement and reduce churn.