Question: I need a solution that integrates email and SMS marketing to create a unified customer experience, can you recommend one?

Klaviyo is a powerful marketing automation platform that spans many channels, including email, SMS and mobile push notifications. It's got real-time data, AI-powered insights and dynamic content for personalization across multiple touchpoints. With its customer data platform and predictive analytics, Klaviyo can help you fine-tune your marketing and better engage with customers.

Listrak is another contender that can link multiple marketing channels like email, SMS, social media and direct mail into a single 360° view of each customer. It's got predictive analytics, dynamic content and personalized SMS and MMS messages. Listrak's Journey Hub lets you create personalized customer journeys, and it's a good option for retailers and brands trying to step up their marketing.

For a more flexible option, Iterable is a cross-channel marketing platform that spans web, email, SMS and in-app messaging. It can build personalized customer experiences with real-time data and has AI abilities for predictive goals and optimization. Its open architecture means it can integrate with more than 100 partner networks, so it's good for many industries.

If you're interested in personalized and hyper-personalized marketing, Attentive and Braze are good options. Attentive uses AI-powered identity solutions to create targeted audiences and has advanced segmentation and A/B testing. Braze, meanwhile, is geared for real-time interactions with Sage AI, journey orchestration and cross-channel messaging, so it's good for managing personalized experiences across many touchpoints.