Question: I'm looking for a service that can identify unknown callers and provide a more personalized experience. Do you know of any solutions?

One of the top options is Whoscall. The app offers a full-featured caller ID service that uses AI to quickly identify unknown calls and text messages. It includes real-time caller ID, automated blocking of robocalls, and access to a large database of phone numbers. Whoscall also offers an AI-powered alert system and green badges for verified callers. The app is available for iOS and Android and offers a free version as well as a Premium subscription for more features.

Another top pick is Pindrop. Although it's best known for voice authentication for enterprise customers, it also offers more general liveness detection to ensure trusted voice interactions. Pindrop's technology spans call centers, mobile apps, internet of things devices and smart homes, so it can be used in many personal and professional settings. It can help you secure and personalize interactions across multiple channels.

For businesses that want a more powerful customer engagement platform, Twilio is a good option. Twilio's APIs for SMS, WhatsApp, voice and email let you personalize customer experiences and improve security with strong authentication. It's got a variety of tools, including a Customer Data Platform and multichannel communication APIs, so it's good for personalized and secure communication services.