Pindrop

Pindrop empowers businesses and consumers to realize the full potential of every voice interaction, fueling a voice-first future. The platform also includes sophisticated liveness detection to protect against audio deepfakes and ensure voice communications can be trusted in an ever-evolving cyber landscape.

Pindrop is used by the world's leading financial institutions to protect millions of customers with voice authentication and voice security. Its solutions span a range of industries including:

• CallCenter: Combines audio, voice and AI to deliver a personalized contact center experience, authenticating customers and stopping fraudulent calls.
• Mobile App Voice ID + Security: Provides convenient and secure access to applications with voice authentication.
• IoT + Consumer Devices: Uses voice to personalize and secure interactions with smart devices, creating a better user experience.
• Automotive: Authenticates and secures in-car interactions.
• Smarthome: Provides secure and convenient access to smart home applications.

Pindrop's technology uses a broad risk database to assess voice characteristics, caller behavior and device attributes. The result is a frictionless user experience that is also highly secure. The platform identifies anomalies that indicate fraud, including robotic dialing patterns and account takeover behaviors.

The ROI calculator helps businesses calculate the cost savings and operational improvements Pindrop can deliver. Customer testimonials demonstrate the success of Pindrop in reducing fraud losses and improving customer satisfaction.

Pricing information is not publicly available, but you can visit the website to learn more about the services and schedule a demo.

Published on June 25, 2024