Question: I need a technology that integrates with existing hotel systems and provides data-driven insights to personalize guest services and increase sales.

Crave is a customized hospitality solution that enhances the guest experience and hotel revenue. It includes customized in-room tablets and guest mobile services, integrating with more than 150 common hotel systems, including PMS, POS and booking engines. Features include in-room tablet messaging, Instant Video for video chat with hotel staff, and pre-stay services for planning a trip. The platform also offers data-driven insights to personalize guest services, making it a powerful tool for improving guest interactions and driving hotel revenue.

Another good option is Canary, an end-to-end hospitality management platform designed to improve the guest experience and optimize hotel operations. It includes a digital guest journey platform that automates and streamlines many hotel operations, offering personalized experiences, targeted upsell opportunities and centralized communication through AI. Canary integrates with hotel property management systems, CRMs and other operations systems, offers custom pricing based on specific hotel needs and ensures scalability and reliability with unlimited users, data and support.

Allora is an integrated hotel technology platform that uses AI to optimize distribution, guest acquisition, retention and revenue optimization for independent hotels and regional brands. The platform includes Acquire for direct channel bookings, Connect for optimized reservation management and rate optimization, and Retain for CRM and guest relationship management. Allora has become a trusted technology partner in the hospitality industry, serving more than 2,000 hotels in 20 countries and processing $4 billion in transactions annually. It offers improved guest experiences, increased efficiency and lower cancellations, making it a powerful option for hotels looking to use technology for growth.