If you're looking for a help desk tool that integrates with tools like Slack and Jira and offers flexible pricing, Atlas is a great choice. It includes a range of integrated tools to help you optimize support workflows, including AI-powered responses, session replay and customizable chatbot workflows. Atlas integrates with Slack, Jira, Hubspot and Salesforce, so you can automate and optimize customer support. It's available in four pricing tiers, from a free version to a custom enterprise plan, so you can find a plan that works for your team size and budget.
Another good contender is Gleap, an all-in-one customer feedback tool that includes live chat, AI-powered chatbots and integration with tools like Jira and Slack. Gleap also has a range of pricing tiers, including a Hobby tier for solo users to an Enterprise plan, and you can try it with a 14-day free trial. That means it can accommodate teams of different sizes and budgets.
If you want a conversational support tool that integrates directly with Slack, check out ClearFeed. It includes features like triage channels, SLA tracking and automated workflows to help you support customers better. ClearFeed also integrates with Zendesk, Jira, Salesforce and Intercom, and its pricing tiers range from a free plan for small teams to a Professional tier starting at $80 per month. That means it's a good option for teams that want to support customers without breaking the bank.