Jam

Jam is a tool that makes it easier to report bugs by letting people capture and share detailed bug reports with a few clicks. It's geared for product, engineering, support and QA teams, so the tool can automatically include all the technical details engineers need to reproduce and fix problems.

Jam captures automatically a lot of useful information, including:

• Device and browser details
• Console logs
• Network logs
• Steps to reproduce a problem
• Backend tracing
• AI debugger

That means nontechnical people can report bugs without worrying about getting the details wrong, and engineers can get to the bottom of problems faster. Integrations with tools like Notion, GitHub, Jira and Slack let teams work in the tools they already use.

Jam's features include:

• One-click bug reports: Capture everything you need with a single screenshot or video recording.
• Instant replay: Automatically record the last two minutes of a bug, including technical diagnostics.
• Markup and share: Share bug reports with annotations.
• Multi-tool integration: Connect to Jira, Asana, GitHub and other tools.

Jam's pricing is tiered to match teams of different sizes:

• Free: Good for individuals, with unlimited Jams, Slack integration and two seats included.
• Pro: Good for small teams, at $8 per month, with issue tracker integrations, access controls and two seats included.
• Business: Good for companies, at $50 per month, with team security, backend logging and 10 seats included.
• Enterprise: Custom pricing for larger companies, with deeper integrations and priority support.

Jam is designed to save time and make debugging easier, so it can be a useful addition for teams trying to improve their QA workflow and collaboration.

Published on June 14, 2024