If you want a platform to automate the process of capturing and sharing detailed bug reports, Jam is a great option. Jam streamlines bug reporting for teams by automatically collecting technical context like device and browser information, console logs and backend tracing. It also offers one-click bug reporting, instant replay and integration with tools like GitHub, Jira and Slack. That means non-technical team members can file bugs more easily, and teams can get to the bottom of a problem faster.
Another tool worth a look is Bugasura, which uses AI to help you track and report bugs. It offers customizable workflows, automated dashboards and integration with tools like Jira and Slack that you're already using. Bugasura also offers step-by-step instructions for reproducing bugs and automatically generated screenshots to help teams reproduce and track issues. It's free for up to five team members, so it's a good option for smaller teams.
If you're working on browser-based software, Replay is a browser-based tool that lets developers record and replay software behavior. That's useful for debugging bugs and flaky tests since it means you can reproduce problems instantly. Replay also works with continuous integration workflows and offers detailed analytics, so it's a good option for figuring out which test issues are most important to fix.
Last, Record uses AI to automate technical support by figuring out what users are trying to do. It records user sessions, recordings and network requests, then uses AI to identify problems and suggest fixes. It integrates with common support tools like Zendesk and Jira, so developers can focus on the high-level issues while the tool handles the low-level technical details. Record's AI-generated suggestions can help cut down on the time spent on bug reporting and resolution.