Incident.io

From the initial alert to the last follow-up, incident.io combines on-call, incident response, and status pages into one unified incident management platform. By linking all of your alert sources, scheduling, escalation paths and automated workflows, incident.io ensures that your response process is consistent and smooth.

Some of the key features include:

• Unified incident management: Connect all alert sources, manage on-call schedules, and maintain internal and external status pages.
• Automated workflows: Run incidents consistently with response workflows in Slack, reducing manual work.
• AI-powered insights: Learn from incidents and avoid repeats with AI-assisted insights and follow-ups.
• Customization and integration: Integrate with your existing tools and configure to fit your specific needs.

Pricing is tiered as follows:

• Basic: Free for up to 5 users, includes incident management and on-call.
• Team: $19 per user per month, adds features like Slack native incident response and a beautiful status page.
• Pro: $25 per user per month, includes advanced insights, seamless post-incident processes, and private incidents.
• Enterprise: Custom pricing for larger organizations, adds dedicated account management and advanced security features.

Incident.io is designed to improve operational excellence by providing a unified platform for incident response and management, allowing teams to respond quickly and effectively while keeping customers informed along the way.

Published on June 14, 2024