If you're looking for Incident.io alternative, another option is PagerDuty, which offers end-to-end incident management, automation and customer service operations. That includes features like AIOps for noise reduction and triage acceleration, and automated workflows for important tasks. PagerDuty has more than 700 integrations, and offers several pricing plans, including a 14-day free trial to let you try it out.
Another good option is Better Stack, an all-in-one platform that lets teams visualize, debug and resolve incidents across any technology stack. It ingests logs from many sources, normalizes them and presents them with customizable dashboards, and offers automated on-call scheduling, actionable alerts and flexible escalation policies. Better Stack also handles log management and uptime monitoring, so you can focus on the who-done-it part of the downtime process.
If you want a more advanced on-call management system, Parny is a good option. It integrates with more than 40 monitoring and cloud services to send targeted notifications and manage alerts. Parny also offers features like a smart on-call list, interactive timeline and AI-driven incident recommendations, along with customizable status pages. It also integrates with tools like Jira, Slack and Microsoft Teams, so it's a good option for incident management.