If you're looking for a tool to create and manage FAQs more efficiently and personally, FAQ Nation is a great choice. This AI-powered platform offers customizable branding, AI-powered tags, real-time analytics, and easy integration into websites or public pages. The platform also offers API integration for a fully customized experience, so it's a great choice for businesses that want to free up time for support while improving user experience.
Another good option is HelpLook, which lets businesses create and manage a free help center site. It offers a Knowledge Base Portal, a Knowledge Base Site, and a Widget for quick access to FAQs. With its SEO-optimized keywords and HelpLook AI to handle routine questions, it can dramatically improve self-service, reduce support workload and increase sales lead conversion.
If you prefer a no-code option, HelpKit converts Notion documents into a professional self-service help center. It offers a custom domain, SEO optimization, and an embeddable widget for in-app support. HelpKit's real-time collaboration and full-text search abilities make it a great option for improving customer satisfaction without having to know how to code.
Last, Document360 offers an AI-powered knowledge base tool for building, managing, and sharing knowledge bases. With advanced search, rich analytics, and workflows to automate documentation, it's geared for technical writers, product owners, and developers. Document360 integrates with more than 120 tools and is free to start, so it's a low-cost way to improve customer service and productivity.