If you're looking for a platform that automates customer support with voice and WhatsApp bots, MyOperator is a good all-in-one option. It's an omnichannel communication platform with advanced call and WhatsApp API features, as well as tools for customer support, sales and marketing campaigns. Among its features are voice and WhatsApp bots for automation, a contact center ready for VoIP, and CRM system integration.
Another good option is Ada, an AI-powered customer service automation platform that replaces traditional chatbots with AI-driven customer service. Ada can integrate with existing knowledge bases and data from key business systems to offer personalized responses in more than 50 languages. It works across web, mobile, social, SMS and phone channels, so it's a good choice for improving customer satisfaction and lowering operational costs.
Sobot is a full-featured contact center system that combines voice, live chat, chatbots and ticketing systems into one AI-powered workspace. It's got advanced call handling, omnichannel messaging, AI-powered chatbots and WhatsApp API integration, and it's used in a variety of industries, including retail, financial services and gaming. Sobot offers a 15-day free trial, and it's good for businesses of all sizes looking to improve customer satisfaction and operational efficiency.