Question: Can you recommend a customer support platform that integrates with my CRM and offers video-based issue resolution?

SnapCall

If you're looking for a customer support platform that integrates with your CRM and offers video-based issue resolution, SnapCall is a great option. It can help you improve the efficiency and effectiveness of your customer support with live video calls, scheduled calls and video clips. SnapCall integrates with popular CRM tools like Zendesk, Salesforce and ServiceNow, so it's easy to get started with your existing stack. It also offers AI-powered features to analyze customer inquiries and suggest relevant help center articles.

Tidio

Another great option is Tidio, an AI-powered customer service platform that includes video calls along with live chat and ticketing. Tidio's conversational AI chatbot, Lyro, can handle a lot of customer questions on its own, and its no-code automation tool, Flows, lets you set up custom paths for your customer journey. It's great for companies that want to simplify support and improve customer satisfaction.

Additional AI Projects

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Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

Zendesk

Unifies customer interactions across channels, leveraging AI to deliver personalized experiences, faster issue resolution, and improved team productivity.

AptEdge

Automates and augments customer support with AI-powered answers, increasing productivity by 30% and customer satisfaction, while reducing ticket volume and escalation.

Verloop

Automates customer support with personalized, context-aware interactions, 24/7, using Generative AI technology to improve efficiency and customer satisfaction.

Intercom

Automate up to 50% of support volume with AI-powered tools, and supercharge your inbox with instant help and accurate answers for 24/7 customer support.

Auralis

Automates up to 70% of customer support requests instantly, providing 24/7 accurate answers and support, while reducing handle time and increasing customer satisfaction.

Atlas

Unify customer context with a comprehensive platform featuring timeline views, session replays, AI-powered response suggestions, and omnichannel management.

Sierra

Deploys personalized AI agents that reflect business and customer needs, resolving issues in real-time with empathetic and conversational interactions.

DeepConverse

Automate customer service operations with AI-powered chatbots that engage customers in a personalized and precise way, reducing support costs and improving productivity.

Fullview

Monitor and analyze user sessions in real-time, enabling support agents to respond quickly and effectively with live cobrowsing and session replays.

Customerly

Augments support teams with AI-driven chatbots, assistants, and automation, enabling faster and more accurate responses to customer requests while reducing costs.

Glassix

Centralize and accelerate customer communications with a unified inbox, automated conversation routing, and omnichannel continuity.

DigitalGenius

Automates customer service tasks with deep integrations, visual AI, and generative AI, providing instant support and personalized answers to customers' questions.

Kodif

Streamlines customer support with contextual AI workflows, automating repetitive tasks and providing real-time customer insights to elevate the customer experience.

My AskAI

Handles up to 75% of support requests, integrating with existing live chat tools to free up time and reduce costs with quick and efficient answers.

IntelSwift

Automate customer-facing processes with AI-powered chatbots, personalized product recommendations, and human handoff, transforming support centers into profit centers.

VOC AI

Automate over 50% of customer questions with accurate answers, and gain deep insights into customer sentiment to drive business improvement.

WowTo

Create step-by-step how-to videos with an AI-powered screen recorder that automatically generates a voice-over, reducing support requests and improving customer satisfaction.

ResolveAI

Automate customer engagement, conversion, and support with a custom AI chatbot that works 24/7, without coding, and integrates with popular platforms.

Dovetail

Centralizes customer data in a single repository, surfacing key moments and common themes to uncover unmet needs and drive data-driven product decisions.

Mava

Handles over 50% of community questions with AI-powered automated resolution, freeing up human agents to focus on complex issues.