Question: Do you know of a customer support tool that integrates with popular frameworks like React and Iframe to provide a seamless support experience?

If you're looking for a customer support tool that works with widely used frameworks like React and Iframe, Cardina is another top choice. It offers real-time support through live chat or phone, letting agents assist customers by taking over their screen. With session recording, the ability to navigate to other sites and strong security controls, Cardina can be embedded in a variety of sites, including React and Iframe, so it's easy to add to your website for better customer interaction.

Another top pick is Deep Chat, a customizable chat component that can tap into AI services in the browser or on your own servers. It can handle media uploads, Markdown formatting and installation across frameworks, including React. Deep Chat is open-source software, so you can contribute to the project and customize the chat experience to your heart's content.

If you want to use AI to automate support work, Help Scout has an AI-powered system that automates repetitive tasks to speed resolution and improve communication. It includes AI Drafts, AI Answers, AI Summarize and AI Assist, which means support teams can handle emails and other communications more easily. The interface is easy to set up with no programming required, so it's easy to fit into your existing workflow.

Last, Forethought offers an AI-powered system that automates repetitive tasks and improves resolution rates. It includes tools like Solve, Triage, Assist and Discover to handle simple questions, route tickets and optimize workflows. Forethought integrates with popular helpdesks like Zendesk and Salesforce, so it's a good fit for e-commerce, SaaS and FinTech businesses.