Another contender is Ada, an AI-powered automation platform that replaces traditional script-based chatbots. Ada offers personalized answers based on data from existing knowledge sources and business systems and supports more than 50 languages. It also offers voice and email automation, AI coaching and support across multiple channels, making it a good option for businesses looking to improve customer satisfaction and lower operational costs.
ZyraTalk is another option, offering a human-like AI voice assistant and multi-platform integration. It can handle customer service inquiries, reschedule appointments and address customer complaints 24/7 without human intervention, which makes it a good option for businesses that often miss a lot of inbound calls. ZyraTalk can improve customer satisfaction and increase online leads, and it can also help streamline the hiring process.
Last is Auralis, which offers a conversational AI designed to automate customer support tasks, answering up to 70% of customer requests on the fly. With in-app messaging, Support CoPilot and Insights Dashboard, Auralis supports more than 100 languages and integrates with existing help desk software. That makes it a good option for businesses looking to scale their customer support operations while improving the overall customer experience.