If you're looking for conversational technology to increase digital prospect engagement and drive more move-ins in senior living communities, Further is a great choice. This platform is designed to automate sales conversations across multiple touchpoints including web chat, phone, SMS, and email. It comes with a Virtual Sales Assistant that interacts with website visitors, captures lead information and imports it into your CRM, so you can follow up in a timely manner through automated messages. The Insights Dashboard gives you a single view of key sales and marketing data so you can track performance and optimize PPC campaigns.
Another great option is Conversica, a Conversational AI platform that uses advanced AI models to mimic human interactions and drive conversions across the customer journey. It includes autonomous digital assistants for lead engagement and qualification, supports multilingual and omnichannel conversations, and integrates with leading CRM and MAP platforms. Conversica is great for qualifying and engaging leads, reactivating opportunities, and improving customer retention, which can result in higher revenue and better sales outcomes.
Respond.io also offers a comprehensive solution for managing customer conversations from multiple touchpoints. This platform aggregates all conversations, offering actionable insights and real-time monitoring. It offers AI-powered automation across multiple communication channels like WhatsApp and email, and customizable software integrations and a mobile app for salespeople on the go. Respond.io's pricing is based on Monthly Active Contacts, so it's a good option if you have an active list of engaged contacts.