Question: Is there a conversational intelligence platform that integrates with CRM systems and provides custom reporting and analytics?

If you're looking for a conversational intelligence platform that integrates with CRM systems and offers custom reporting and analytics, ConvoZen is a great option. It also offers AI-powered insights, sentiment analysis, and auto-compliance audit features along with broad CRM integration and custom reporting. This platform is well-suited for industries like Banking, Insurance, HealthTech, and EdTech.

Another top option is Conversica, which is geared for revenue teams. It uses sophisticated AI models to mimic human conversation, engage and qualify leads, and retain customers. Conversica's integration with popular CRM and Customer Success platforms means quick connections and automated workflows so businesses can scale revenue and run operations more efficiently.

For a more focused approach to meetings and conversations, Spoke provides a pay-as-you-go API with features like AutoCRM sync for CRM integration, custom information extraction, and instant answers with video clips. Spoke supports multiple languages and offers flexible pricing plans, making it a good value to boost meeting productivity and automate CRM updates.

Last, Haptik offers a Conversational CRM with a range of tools including Gen AI for customer support and personalized sales guidance. It also offers intelligent analytics and support across multiple channels. Haptik is geared for industries like Retail, Fintech, and Healthcare, helping businesses improve customer satisfaction and operational efficiency.