Question: I'm looking for a way to offer constant communication with my customers without being limited by human availability. Can you suggest a tool that can help?

Another option is Haptik, a Conversational CRM that uses Generative AI to help businesses manage the customer lifecycle. It offers features like Gen AI Web Q&A for fast support, Gen AI Sales Assistant for personalized guidance and Multi-Channel Support for conversations on WhatsApp, Instagram and Google Business Messages. Haptik can help businesses improve customer satisfaction and operational efficiency.

boost.ai also offers a powerful conversational AI solution that automates and personalizes customer interactions. It can handle 24/7 operations, scale to meet demand and be secure with easy integration with existing infrastructure. The platform can offer omnichannel consistency and a hybrid approach that combines human and virtual agents, making it a good fit for companies looking to improve customer service and self-service rates.

Last but not least, Intercom is an AI-first customer service platform with an AI-powered inbox, AI copilot and AI agent. It offers customers immediate support and learns from each interaction to get better and better over time. Intercom offers a variety of pricing tiers and a 14-day free trial, so it's good for companies of all sizes in industries like financial services, e-commerce and healthcare.