Question: Is there a cloud platform that provides a single source of truth across multiple business functions and enables better customer engagement through personalization and omnichannel experiences?

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Oracle

Oracle offers a broad cloud-based suite with a tightly integrated stack of cloud applications and platform services. It provides a single source of truth across many business functions, including ERP, SCM, HCM and customer experience. Features include AI integration, automated and secure cloud infrastructure, and personalized customer engagement. Oracle's option spans many industries and is designed to span multiple clouds, with direct database integration with Microsoft Azure, so it's a good option for those who want a powerful and flexible option.

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Treasure Data

Another option is Treasure Data, a customer data platform (CDP) that builds a single customer profile from historical and real-time behavior. It can help break down data silos and boost sales and efficiency by providing connected customer experiences across all touchpoints. Fortune 500 companies have reported strong revenue growth and cost savings with Treasure Data, so it's a good option for large enterprises looking to improve customer engagement.

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Tealium

If you want a real-time customer data platform, Tealium offers a broad option that gathers and manages customer data across all touchpoints and systems. It offers a single customer view, real-time data integration and AI-driven insights to inform engagement strategies. Tealium integrates with more than 1300 systems and tools, so it's a good option for companies of all sizes that want to use data to drive growth and improvement.

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Insider

Last, Insider is a customer data platform that combines customer data and uses AI to predict behavior and personalize experiences. It offers 360° customer profiles, predictive behavior analysis and integration with more than 100 data sources and touchpoints. Insider's AI-powered personalization and omnichannel marketing options have led to strong ROI and AOV increases, so it's a good option for companies that want to improve customer engagement across many channels.

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SocialHub.AI

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Predict customer behavior and deliver seamless, omnichannel experiences with advanced segmentation, A/B testing, and real-time personalization capabilities.