If you're looking for a more comprehensive system to manage customer satisfaction and encourage reviews, Birdeye is a strong contender. It's an all-in-one review management and messaging system geared for multi-location businesses. Among its features are review management across multiple sites, social media management and unified messaging to help you build a better online reputation and customer experience. It also integrates with more than 3,000 CRMs and other apps, so it's a good choice for businesses that need something that can grow with them as they expand their digital presence and business.
Another powerful option is Podium. This AI-powered system is designed to help businesses capture, manage and convert leads. Podium combines tools to manage customer contact information, payments and reviews in one interface, and it's got tools like AI-powered employee automation, review management and text marketing. It's designed to help you capture leads and communicate with customers more efficiently to boost sales and customer satisfaction.
For businesses trying to establish a better online presence and attract more customers, Amazely offers an AI-powered review management and marketing system. It's got tools to create social content, automatically request reviews and respond to negative reviews in real time. Amazely also offers business workflow integration and personalized responses to try to build trust with customers, and it's designed to let businesses showcase top reviews on their websites and social media profiles.
And for a more general customer experience management system, Goodays offers an omnichannel system to measure customer satisfaction and engage with customers in real time. It's got e-reputation management and personalized support, too, to help businesses get the most out of customer satisfaction and loyalty. Goodays is designed to help businesses optimize their digital storefronts and overall performance, so it can be a good choice to help you improve customer relationships and grow your business.