TrustLoop

TrustLoop is a tool designed to help SaaS products improve their reputation by gathering customer feedback before they reach product-market fit. That keeps negative reviews out of the public eye and promotes positive reviews on sites like TrustPilot, Capterra, G2 and Google.

TrustLoop uses its own reputation management technology to send helpful feedback privately and to promote positive reviews on third-party sites. It's augmented with AI technology that offers insights from the feedback and reviews.

Among its features:

• Faster product-market fit: Collect internal feedback at the most important moments when customers aren't entirely satisfied.
• Public positive reviews: Send satisfied customers to your preferred review sites to leave 5-star reviews.
• AI integration: Get automatically surfaced insights from feedback and reviews.
• Easy setup: Add a popup widget to your site with just 2 lines of code and customize it with your own CSS.

TrustLoop also offers a survey builder that lets you quickly create surveys, making it easy to get up and running in under a minute. The widget and landing page can be fully customized and edited to suit your needs.

Pricing tiers are designed to suit different businesses:

• Startup: $27/month for 50 reviews/month, basic reporting and email support for 1 user.
• Growth: $47/month for 200 reviews/month, advanced reporting and AI-powered review analysis for 1 user.
• Business: $67/month for 500 reviews/month, advanced reporting and priority support for 1 user.
• Enterprise: Contact for custom plans with unlimited reviews/month, advanced features and 24/7 email support for up to 5 users.

TrustLoop is designed for businesses of all sizes looking to improve conversion rates and trust by using feedback and reputation management to their advantage. It offers a simple way to collect customer feedback, encourage positive reviews and get insights without adding extra work.

Published on June 11, 2024