If you're looking for another TrustLoop alternative, CustomerIQ could be a good fit. This AI-powered platform collects, analyzes and quantifies customer feedback across multiple channels, including Slack, Hubspot and Zendesk. It comes with AI-powered highlight extraction and filtering, so teams can segment and understand customer data, spot feature requests and prioritize actions to drive revenue. With built-in security and scalability, CustomerIQ is a good fit for teams that want to streamline customer feedback analysis and drive revenue with data-driven insights.
Another good option is Kraftful. Kraftful gathers and analyzes feedback from reviews, surveys, calls and support tickets. It offers features like feedback synthesis, sentiment analysis and custom surveys that can help product teams make better decisions and speed up product development. Integrations with services like iOS and Android app reviews, Google Meet and G2, provide actionable insights to build products that better meet customer needs.
If you're looking for an all-in-one product experience platform, check out Sprig. Sprig combines targeted surveys, replays and AI analysis to help companies find trends in user feedback and behavior. It helps businesses drive product adoption, optimize user experience and reduce churn by spotting behavior patterns. With advanced targeting, expert-made templates and customizable dashboards, Sprig offers continuous learning and actionable insights to build products users love.
Last, Dovetail acts as a Customer Insights Hub, gathering customer feedback from multiple sources so teams can make data-driven decisions. It includes features like theme highlighting, pattern discovery and instant summarization of video calls. With integrations with Slack, Confluence and Jira, and strong security, Dovetail is a good fit for large enterprises that want to improve customer satisfaction and drive business results.