Question: I'm looking for a platform that provides AI-driven insights from customer feedback and reviews to inform product development.

Enterpret is a good option for centralizing and analyzing customer feedback. It uses adaptive AI models to extract insights from a variety of data sources including social media, support tickets and community forums. The platform offers detailed insights, a custom unified feedback taxonomy and powerful semantic search capabilities. That makes it a good option for product development teams and companies trying to become more customer-centric.

Another powerful option is Kraftful, which gathers and analyzes feedback from reviews, surveys, calls and support tickets. With features like feedback synthesis, sentiment analysis and AI-powered interviews, Kraftful can help product teams make better decisions. It integrates with common services like iOS and Android app reviews, Google Meet and Intercom, so teams can work together and get their product development work done more efficiently.

For a more complete solution, Fibery offers a combination of market signals and customer feedback to inform product development decisions. It gathers feedback from email, social media and Intercom, among other sources, and offers AI-powered insight detection and customizable prioritization. Fibery also integrates with tools like Jira and Trello, so you can get your product development work done and make data-driven decisions.