Question: Is there a tool that allows me to easily collect and manage customer feedback, and also helps me get more 5-star reviews on sites like TrustPilot and Google?

Another good option is TrustLoop, which is geared for reputation management. It captures feedback in advance to try to head off bad reviews and encourage good ones on sites like TrustPilot and Google. TrustLoop features include AI-powered feedback analysis, survey creation and integration with customizable widgets, making it good for companies that want to improve their reputation and conversions.

Syncly is also notable for its AI-powered feedback analysis and real-time insights to improve the customer experience. It collects feedback from multiple sources to help companies respond to negative signals and improve customer satisfaction overall, with features like dynamic sentiment analysis and one-click integration.

For a more complete service, CustomerIQ collects customer feedback from multiple sources through integrations with Slack, Hubspot and other services. It offers AI-powered highlight extraction, filtering and search, so teams can focus on what to do and drive revenue through data-driven insights. It's good for teams that want to simplify customer feedback analysis and improve decision making.