If you need a business phone system with local and international numbers that you can customize, RingCentral is a top contender. It offers a full cloud communications platform with AI features like call notes, advanced business SMS, team messaging, AI-first video meetings and integration with Microsoft Teams. It has flexible pricing and supports a broad range of industries, so it's good for small businesses and enterprises.
Another top contender is Vonage. Vonage has a unified communication platform with scalable voice, messaging, video and data services. Among its features are call recording, a virtual receptionist and integration with widely used CRMs like Salesforce and Zendesk. Vonage also has detailed analytics and AI-powered routing to help businesses improve customer satisfaction and agent productivity. Its pricing starts at $19.99 per month and goes up to $39.99 per month, so it's got a range of options for businesses of different sizes.
If you want a service that combines call management with marketing performance, Ringostat is worth a look. Ringostat supports local and international numbers, IVR for custom voice menus, call recording and click-to-call integration. It also offers call tracking and marketing analytics so businesses can make data-driven decisions. Ringostat integrates with CRM systems like Salesforce and Hubspot, and offers a free trial so you can easily set it up and test it.
Last, Nextiva offers a unified business communication platform that encompasses voice, video, chat, social media and email conversations. It's got some advanced features like AI-powered knowledge bases, real-time dashboards and customizable reports. Nextiva's intelligent routing and workforce engagement management helps businesses offer a unified customer experience across multiple touchpoints. Pricing starts at $18.95 per user per month, which is relatively affordable for businesses looking to improve their communications.