Question: I'm looking for a tool that automates repetitive tasks in customer service and sales teams to improve productivity.

If you're looking for a tool to automate repetitive tasks in customer service and sales teams, Automation Anywhere is a top pick. The platform uses AI, automation and RPA for secure and intelligent process automation. It can transform service, IT, finance, customer service, HR and sales & marketing operations by automating tasks, eliminating manual labor and boosting productivity. The platform offers multiple deployment options and has security as a top priority with 99.9% availability and enterprise-class defense-in-depth security standards.

Another top pick is Forethought, an AI-powered customer support platform that automates mundane work, improves resolution rates and lowers support costs. It comes with features like Solve for automated responses, Triage for routing tickets to the right agents, Assist for AI-generated ticket summaries and Discover for optimizing workflows. Forethought also integrates with popular helpdesks like Zendesk, Salesforce and ServiceNow, making it a good fit for e-commerce and FinTech companies.

If you're looking for a more general-purpose automation tool that spans multiple domains, check out Aisera. This Generative AI platform automates work in IT, HR, customer support, sales and operations, boosting productivity, accuracy and cost savings. Aisera offers tools like AiseraGPT, AI Copilot and AI Search, and is designed with a responsible AI approach to ensure security and privacy. The company offers a Risk-Free Gen AI Assessment for more pricing and ROI details.

Last, Leena AI is a Gen AI employee assistant that automates complex tasks in IT, HR and finance applications. It responds to service requests in real-time, eliminates repetitive tasks and offers real-time insights. Leena AI integrates with multiple enterprise systems and offers modules for IT support automation, HR service delivery, knowledge management and digital transformation, making it a flexible option to boost productivity and efficiency.