Question: Can you suggest a tool that helps me incorporate AI technology into my business operations, such as lead generation and customer service?

Ada is an AI-powered customer service automation platform that moves beyond canned chatbots. It can be integrated with existing knowledge bases and other business systems to offer personalized customer service. Features include voice and email automation, support for multiple languages, automated resolution measurement, AI coaching and support across multiple channels. Customers have reported a 2x increase in automated resolution rate and a 5x ROI in 12 months.

Conversica is a Conversational AI platform for revenue teams that uses human-like interactions to drive conversions across the customer journey. It's used for lead engagement and qualification with advanced AI models and supports multilingual and omnichannel conversations. The platform integrates with leading CRM, MAP and Customer Success platforms, making it a good choice for automating workflows and improving customer retention.

Brainwave uses the ChatGPT technology to automate customer inquiries, resulting in efficient lead generation and customer support. It includes AI-powered lead qualification, intelligent meeting scheduling and multilingual 24/7 support. By integrating with third-party services like Google Calendar and CRM systems, Brainwave offers a comprehensive solution for automating customer interactions and optimizing lead generation.

If you're looking for a wider range of tools, Haptik offers a Conversational CRM that uses Generative AI to manage the customer lifecycle across various industries. It includes features like Gen AI Web Q&A for quick support, Gen AI Sales Assistant for personalized buying guidance and Multi-Channel Support for customer engagement across multiple platforms. Haptik helps businesses generate leads, improve customer satisfaction and increase operational efficiency.