Question: Can you suggest an AI system that can handle lengthy phone conversations with customers and take actions across multiple applications?

If you need an AI system that can handle long conversations with customers and take actions in multiple applications, Elto is a powerful live conversation AI that automates phone calls across industries. It can hold a conversation for up to an hour, take follow-up actions, and trigger downstream workflows based on the outcome. With features like Human Handoff, Knowledge Bases, and Post-Conversation Automation, Elto integrates with products using REST and GraphQL APIs, making it highly scalable and easy to use.

Another great option is Air, an autonomous AI-powered phone call system that can hold conversations up to 40 minutes. It talks to humans in a natural way and can take actions in more than 5,000 applications without any training. This makes it a very cost-effective way to offer 24/7 customer service, and it can help increase the availability of sales and customer service operations.

If you want a hybrid approach, boost.ai is an enterprise-ready conversational AI solution that offers personalized interactions while handling high volumes of traffic. It supports omnichannel consistency, 24/7 coverage, and a hybrid approach blending human and virtual agents. The platform is designed to increase self-service rates and automate customer service with high-quality interactions, making it a great option for improving customer satisfaction and operational efficiency.

Last, Verloop is a conversational AI platform that automates customer support with features like automated chat and voice interactions, agent empowerment tools, and contextual conversations. It reduces response times and improves customer satisfaction by deflecting a large portion of support requests, making it a great option for industries such as e-commerce and banking.