Question: I'm looking for a consulting service that can improve AI's reputation and increase customer satisfaction scores.

If you're looking for a consulting service to help AI's image and boost customer satisfaction scores, Reputation is a good option. The service offers an online reputation management service that aggregates data from hundreds of sources to offer a 360-degree view of your brand. It offers tools for consolidating feedback from multiple channels, using AI for insights and actions, benchmarking against competitors, and a custom Rep Score KPI. The service can help businesses turn customer feedback into insights that can fuel growth and improve customer satisfaction by making better decisions.

Another good option is ASAPP. ASAPP improves human performance in contact centers by combining automation with the intelligence and empathy of human agents. Its features include generative automation, real-time guidance and interaction intelligence that can increase agent productivity and CSAT. ASAPP has shown strong results, including a 14% increase in CSAT and 127% increase in NPS scores, so it's a good option for improving customer service at scale.

If you're looking for a single customer experience management platform, VOC AI offers a deep understanding of customers and sentiment analysis through chatbots and AI. It automates more than 50% of customer inquiries, offers real-time answers sourced from multiple places, and offers sophisticated sentiment analysis. It's good for e-commerce companies and agencies looking to improve their customer feedback process and boost customer satisfaction.

Last, boost.ai offers an enterprise-ready conversational AI service to improve customer satisfaction and automate customer service. It uses AI chat and voice bots for personalized interactions and integrates with existing systems for scalability and security. With features like 24/7 coverage and a hybrid approach blending human and virtual agents, boost.ai is designed to boost self-service rates and keep interactions high quality, a good option for companies trying to improve customer service while lowering costs.