Question: Can you recommend a platform that uses AI to personalize in-app messages and improve user engagement?

If you're looking for a platform that uses AI to personalize in-app messages and increase user engagement, Dynamic Yield is a good option. The platform uses AI to create unique, algorithmically matched content, products and offers for each customer across multiple digital touchpoints. It includes features like audience discovery and analysis, content and offer personalization, product recommendations, and customer engagement optimization. It spans multiple touchpoints, including web, email, apps and ads, so it's good for industries like eCommerce, Financial Services and Travel.

Another good option is Braze, a customer engagement platform that uses AI to manage personalized, real-time interactions across multiple channels. It combines data from multiple sources to create a highly personalized experience and offers features like journey orchestration, real-time triggers and cross-channel messaging. Braze is designed to be scalable and secure, with compliance with privacy and security regulations, and is good for industries like retail, media, finance, travel and on-demand services.

If you need a low-code solution, Quest Labs offers an AI-powered platform for creating personalized in-app experiences without needing developers. It includes AI segmentation, personalized UI generation and real-time insights into user behavior. The platform is designed to scale and ensure performance and compliance, so it's good for businesses that want to add AI-driven customer engagement without a long-term commitment.

MoEngage is another insights-led customer engagement platform that uses AI to optimize interactions and deliver personalized customer experiences across multiple channels. It offers features like customer insights and analytics, omnichannel communication, customer journey orchestration and AI-powered campaign optimization. This platform is scalable and secure, so it's good for enterprise-level brands in industries like financial services, retail and eCommerce.