Question: I'm looking for a solution that uses AI to personalize customer experiences and improve engagement.

If you're looking for a system that uses AI to personalize customer experiences and boost engagement, Insider is a good option. It combines customer data, predicts behavior and personalizes interactions across many touchpoints to drive growth and revenue. Insider offers 360° customer profiles, predictive behavior analysis, audience segmentation and connections to more than 100 data sources and touchpoints. The company has won several awards for its AI-powered personalization and omnichannel marketing technology.

Another contender is MoEngage, an insights-first customer engagement platform that uses AI to fine-tune interactions and offer personalized customer experiences across many channels. It offers customer insights and analytics, omnichannel communication, customer journey orchestration, AI-powered campaign optimization and real-time transactional alerts. MoEngage is designed to scale and be secure, making it a good fit for enterprise customers in many industries.

Dynamic Yield offers AI-powered personalization by creating unique, algorithmically matched content, products and offers for each customer across digital touchpoints. It includes audience discovery, content and offer personalization, product recommendations and customer engagement optimization. The company uses AI and automation to improve operations and boost revenue, and it's geared for eCommerce, Financial Services and Travel.

For a more complete system, Netcore Cloud offers an all-in-one customer experience platform that uses AI to build personalized relationships with customers. It can handle enormous amounts of data and offers customer engagement across many channels, including email, SMS, push notifications and WhatsApp. Netcore Cloud offers easy-to-use dashboards to track user behavior and engagement trends, so you can fine-tune campaigns in real time.