If you're looking for a CRM tool that uses AI to help sales teams sell better and automate some of the work, Salesforce is a top choice. It's a full featured customer relationship management tool that spans marketing, sales and service, and is powered by AI. Among its features are Einstein, a suite of 360-degree customer view tools; AI Copilot to help build relationships and create content; and Data Cloud to link external data to customer experiences. It also has Slack Integration for working with CRM in the messaging tool, and AI-powered analytics through Tableau Pulse.
Another option is Salesforce Einstein, a collection of AI tools that can help you work more productively and personalize sales, customer service, marketing and commerce. With Einstein Copilot, an AI assistant built into every Salesforce app, teams can take intelligent actions to work more efficiently. It also includes tools like Predictive AI, automated product descriptions and personalized customer interactions to help automate some of the busywork and get customers more engaged.
If you're on a tighter budget, check out Freshsales, an AI-infused CRM designed to automate sales processes and focus on high-priority leads. It's got features like Smart Campaigns, a 360-Degree Customer View and Automated Tasks to minimize manual work. Freshsales is part of the Freshworks suite of tools, so you can get a full featured CRM with integrations to other products to manage each customer's journey.
Last, Revenue.io is an all-in-one AI-powered sales engagement platform. It offers real-time guidance and automation to help you improve sales performance, including automated sales engagement, AI-powered coaching and follow-up email automation. It integrates with Salesforce and offers analytics and insights tools for managers to monitor sales activity and optimize processes.