If you're looking for an AI chatbot platform to automate customer support 24/7, Ada is a great choice. This platform replaces traditional scripted chatbots with AI-powered customer service, allowing businesses to onboard, measure, and coach a high-performing AI Agent. It combines existing knowledge bases and data from key business systems to provide personalized and accurate answers, and supports multiple languages and channels including web, mobile, social, SMS, and phone.
Another strong contender is Verloop, which automates chat and voice conversations while increasing agent productivity and customer satisfaction. With automated support, contextual conversations and multilingual support, Verloop.io lets businesses deflect a significant percentage of support requests, making it a great fit for e-commerce, banking and travel companies.
For a more complete solution, check out Watermelon. This platform uses GPT-4o powered AI chatbots to automate tasks and offer 24/7 support in multiple languages. It offers automated conversations, customizable chat widgets, advanced analytics and seamless integrations with a variety of business tools, so it's a good fit for customers looking for more automation.
Last, boost.ai offers an enterprise-ready conversational AI solution that can be easily integrated with existing systems to offer personalized and scalable customer service. With features like omnichannel consistency, 24/7 coverage and a hybrid approach to balancing human and virtual agents, boost.ai can help increase self-service rates and maintain high-quality interactions.