If you want an AI-based service to boost loyalty and satisfaction in your P2P marketplace, Recombee is worth a look. This real-time recommender service uses AI personalization to boost engagement and sales through real-time recommendations and analytics. It's highly scalable and can be easily integrated with many platforms, making it a good choice for P2P marketplaces.
Another good option is Helpshift, an all-in-one customer service platform that offers AI-based tools to improve user satisfaction. It includes tools like Self-Help AI, Language AI and AI Chatbots to automate support, along with real-time analytics and reporting tools to help you understand customer behavior. That can help you cut support costs and improve agent productivity, leading to higher user satisfaction.
If you want to automate customer service requests, Ada is another platform worth considering. It replaces conventional chatbots with AI-based customer service that can personalize and understand interactions. With features like automated resolution measurement and AI coaching, Ada can dramatically improve your customer service efficiency and satisfaction.
Last, DigitalGenius offers AI-based customer service automation geared for ecommerce. It offers immediate care for pre- and post-purchase questions, visual AI for product identification, and proactive AI to head off problems before they become problems. That can mean lower resolution times, higher customer satisfaction and loyalty, all key to a healthy P2P marketplace.