If you're looking for another Zeda alternative, Productboard could be a good choice. It's a full-featured product management tool that uses AI to help teams build products that meet customer needs more effectively. It offers features like collaborative roadmapping, validated customer insights and data-driven prioritization. It can connect to a variety of tools like Jira, Zendesk, Slack and GitHub for a flexible product management, product operations and customer success workflow.
Another good option is CustomerIQ, an AI-powered platform for marketing and product teams to analyze customer feedback. It can gather feedback from multiple sources through native integrations with Slack, Hubspot, Zendesk and other tools. The platform offers AI-powered features for extracting highlights, filtering and searching customer data so teams can better understand what customers are saying. It's also designed for enterprise-class security and scalability, so it can be used to drive revenue by making data-informed decisions.
Dovetail is another good option. It can serve as a Customer Insights Hub that collects feedback from multiple sources into one spot so teams can make data-informed decisions. With tools to highlight themes, find patterns and summarize video calls instantly, Dovetail protects data with HIPAA compliance, GDPR compliance and SOC 2 Type II certification. It can integrate with tools like Slack, Confluence and Jira, so it's a good fit for large enterprises.
Last, you should consider Canny, a customer feedback management tool that collects, analyzes and prioritizes feedback to help product teams build roadmaps. It can integrate with tools like Jira and Asana, and offers AI-powered features like Feedback Discovery and Smart Replies. Canny's architecture is designed to be scalable and secure, and it offers flexible pricing options including a free plan, so it's a good fit for teams of any size looking to improve their product development process.