If you're looking for another Webbotify alternative, Verloop.io is a powerful customer support automation platform. It offers automated chat and voice support, agent empowerment tools and real-time monitoring. It's designed to increase customer satisfaction and response times, and is good for e-commerce and banking and other industries.
Another good option is Haptik, which uses Generative AI to handle customer lifecycles across many industries. Haptik offers tools for fast customer support, personalized sales support and efficient agent chat, as well as multichannel support and intelligent analytics. It's designed to help businesses run more efficiently and keep customers happy.
Chaindesk is a no-code platform that lets you build your own AI chatbots trained on your own business data. It automates customer support, lead generation and team workflows, with features like omnichannel conversations, human handoff and AI-powered email support. It's easy to deploy and flexible, so it's a good option for companies that need to get up and running fast and customize for their needs.
Last, AptEdge uses Generative AI to turn apps into support answers, addressing some of the pain points that plague customer service. With features like a GPT Answer Engine and Predictive Analytics, AptEdge is designed to speed up resolution times and customer satisfaction, and it integrates with tools like Salesforce and Zendesk. It's geared for large enterprises looking to improve customer experience and agent productivity.