typedesk Alternatives

If you're looking for a Typedesk alternative, Dixa is a powerful platform for managing customer interactions across multiple channels, including native voice, email, social media and more. With its agent workspace, Dixa offers a single pane of glass for customer interactions and integrates with a wide range of apps to provide the best possible customer service. The platform comes with smart tools and automations, AI-powered conversations and intelligent routing to get communication flowing and is perfect for optimizing customer service efficiency.

Another contender is helpix, which uses AI to handle customer requests across multiple communication channels like social media, email and live chat. helpix's ability to combine multiple sources of information to provide answers and its advanced NLU to provide human-like responses makes it a great tool for automating customer service and increasing customer satisfaction.

If you're looking for a more comprehensive Conversational CRM, check out Haptik. Haptik offers a range of tools including Gen AI for customer support and sales guidance, intelligent analytics and multi-channel support. Its features are designed to improve customer satisfaction and operational efficiency, making it a great fit for industries such as Retail and Fintech.

Last but not least, Comm100 offers a centralized platform for customer engagement across multiple channels. It includes features like enterprise-class live chat, automation and ticketing management, ensuring a balance between human and bot interaction. With support for industry standards, Comm100 is a trusted option for increasing customer service and support capacity.