If you're looking for another TECOBI alternative, Marchex is definitely worth a look. Marchex is an AI-powered conversation intelligence software that helps sales and marketing teams make better decisions by tracking calls, text messages, and other interactions and analyzing the data. It offers tools like Journey Intelligence, Customer Intent, and Informed Engagement that can help you better understand customers and increase revenue. Integrations with tools like Google Analytics and CRM software like Salesforce and Hubspot make it a good option for dealerships trying to improve sales and marketing.
Another good option is Matador. The company's software is geared specifically for SMS communication and lead generation, with features like video messaging, AI-powered conversations, SMS broadcasts and integrations with popular CRM software. More than 400 dealerships have used Matador to improve sales and service, so it's a good option for automating and personalizing customer interactions.
If you're looking for a more comprehensive solution, you might want to check out Kenect. Kenect offers a range of AI-powered tools for texting, review management, payment collection, lead generation and video chat. It integrates with a variety of tools and systems dealerships likely already use, which can help keep customer communications in one place and boost revenue. Kenect's tools have been shown to increase qualified leads and customer engagement.
Last, Podium offers a powerful platform to capture, manage and convert leads. With tools like AI-powered customer communication, review management, text marketing and mobile-device-based payment processing, Podium can help dealerships centralize lead sources, automate responses and boost customer satisfaction. Its integration with more than 200 third-party apps means it's a good option for dealerships trying to streamline their communication and review processes.