If you're looking for a Skeepers alternative, Reputation is another option. The all-in-one online reputation management tool collects internal and external data to give you a comprehensive view of your brand. It offers tools for consolidating feedback from multiple channels, AI-powered insights, review management, and social media management so you can turn customer feedback into actionable insights.
Another option is InMoment, which offers integrated customer experience (CX) solutions. It collects and connects unstructured and structured experience data from many sources, giving you a detailed view of the customer journey. The platform includes AI-powered surveys, reputation management and advanced analytics, helping businesses deliver a unified omni-channel experience and predict customer intent to drive revenue growth and profitability improvements.
If you're more interested in managing and taking advantage of customer reviews, GatherUp is another option. This automated review software lets you manage reviews and reputation across multiple sites. It offers tools like review request emails, NPS surveys and AI-powered responses to help improve local search rankings and customer satisfaction. GatherUp is designed to be flexible for businesses of any size and offers a range of pricing options depending on your needs.
Last, zenloop is a good option for managing and acting on customer feedback. It offers multi-channel surveys, smart analysis and automated responses to help you scale your feedback management. The tool integrates with services like Freshdesk, Salesforce and Shopify, making it a good choice for companies looking to optimize customer experience management and improve retention and service quality.