If you're looking for a Sinch Engage alternative, Chat360 is a good choice. The platform uses generative AI to build no-code chatbots that can interact with customers on WhatsApp, Facebook Messenger, Instagram and websites. It includes options for lead generation, customer support and conversational marketing, with a drag-and-drop interface to build sophisticated chatbots with no programming expertise.
Another powerful alternative is Manychat, which offers a chat marketing platform to automate two-way conversations on Instagram Direct Messages, Facebook Messenger and SMS. It's used by more than 1 million businesses and includes features like unlimited custom flows, basic Growth Tools, live chat and CRM integration. With AI-powered automations and a free plan for up to 1,000 contacts, Manychat is well-suited for e-commerce businesses and digital marketing agencies that want to enhance chat marketing.
If you're looking for a more complete solution, check out Gupshup. The platform lets businesses automate customer acquisition, marketing, commerce and support with AI-powered chatbots on 30+ messaging channels like WhatsApp, Google's Business Messages and SMS. It includes tools like Bot Studio, Agent Assist and a Campaign Manager, and is good for BFSI, retail and healthcare companies.
Last, Whautomate offers a multichannel customer engagement and automation platform that integrates with a long list of services including WhatsApp, Stripe and OpenAI. It has industry-specific options for customer service, sales, marketing and other areas. With chatbots, team inboxes, marketing campaigns and workflow automation, Whautomate promises to boost sales and engagement.