Senty Alternatives

If you're looking for a Senty alternative, CustomerIQ is a good option. This AI-powered platform ingests and analyzes customer feedback from sources like Slack and Zendesk, and it's geared for marketing and product teams to process and understand customer data. It includes AI-powered highlight extraction and filtering so you can zero in on feature requests and focus on the actions that'll generate the most revenue. CustomerIQ offers a free plan and flexible pricing, so it's good for teams that want to get a handle on customer feedback.

Another good option is Kraftful, which ingests and analyzes feedback from reviews, surveys and support tickets. It also offers AI-powered interviews and sentiment analysis, and integrates with services like iOS reviews and Google Meet. Kraftful's pricing plans, including a free starter plan, are designed for teams of different sizes and needs, and can provide useful insights to help you speed up product development and customer focus.

Monterey AI is a more general-purpose product insights platform that can extract information from user feedback and other sources without requiring programming skills. It includes Classify + Triage for categorizing problems and Q&A + Analyze for asking questions. It integrates with more than 6,000 apps, and its pricing plans include a starter option. It's good for product managers and customer success teams that want to improve customer satisfaction and product development.

Last, Sauce is a fast and lightweight tool for automating feedback collection and analysis. It can provide actionable insights in less than 5 minutes, and it uses advanced AI clustering to spot the most important feedback trends. It can handle multiple sources of feedback like Slack and Intercom, and it can help you improve customer satisfaction and reduce churn by focusing on the top issues. It's SOC2 compliant and GDPR ready for secure data handling.