If you're looking for another SB Helper alternative, Algomo is worth considering. It's an AI-powered customer interaction platform that automates and personalizes customer support. Its features include an AI chatbot that resolves up to 85% of routine customer inquiries, live chat with human and AI triage, and support for more than 100 languages. Algomo integrates with Shopify, Hubspot, Slack and Google Analytics, among other platforms, so it can be used by e-commerce, travel and SaaS companies.
Another option is helpix, which offers an intelligent, automated customer service platform. It can handle multiple communication channels, including social media, email, live chat, Telegram and WhatsApp, and respond in the customer's native language. The system draws information from multiple sources to train its AI and provide answers, and it uses advanced NLU to provide human-sounding answers. helpix offers tiered pricing levels for businesses of different sizes, so it's a good option for companies that want to improve customer satisfaction and interactions.
If you already have a live chat provider, My AskAI is designed to work with them. It deflects up to 75% of support requests, freeing up staff to focus on more complex issues. The service works in multiple languages, supports multiple communication channels, and integrates with Intercom, Zendesk and HubSpot. My AskAI has tiered pricing, including a free option, so it's designed to lower support costs without harming customer satisfaction.
Last is Auralis, which offers a conversational AI designed to automate customer support. It can resolve up to 70% of requests on the fly. It's designed to work in more than 100 languages and offers in-app messaging, Insights Dashboard and agent handoff. Auralis integrates with existing help desk software, so it's a good option for small and large businesses that want to scale their customer support.