If you're looking for another option besides Quest Labs, Bloomreach is worth a look. It marries real-time customer and product data with AI for personalized marketing, product discovery and content creation. With tools like web personalization, email marketing and mobile app personalization, Bloomreach enables companies to create more relevant customer experiences that lead to profitability and revenue growth.
Another good option is Appier. It's a suite of AI-powered tools for optimizing marketing, customer experience and performance across many different touchpoints. That includes tools for user acquisition, campaign automation, conversion optimization and AI personalization that can help companies dramatically improve user acquisition and conversion rates.
If you're looking for a more comprehensive customer engagement platform, Braze is worth a look. Braze uses AI to manage personalized, real-time interactions across channels like email, mobile apps, SMS and more. Its Sage AI learns brand behavior to generate on-brand content and personalize customer journeys, making it a good fit for retail and financial services.
Last, MoEngage offers an insights-led customer engagement platform that uses AI to optimize interactions and deliver personalized experiences. With tools like customer journey orchestration, AI-powered campaign optimization and real-time transactional alerts, MoEngage is designed to improve engagement and ROI for enterprises in many industries.