If you're looking for a Pulse iD alternative, MoEngage is another good option. The company uses AI to personalize interactions and deliver a more personalized customer experience across multiple touchpoints. It offers features like customer insights and analytics, omnichannel communication and real-time transactional alerts, so it's geared for enterprise brands in financial services and retail. MoEngage is designed to be scalable and secure, with a focus on maximizing engagement and return on investment for its customers.
Another alternative is Braze, which also uses AI to personalize interactions in real time. It combines data from multiple sources for a highly personalized experience and uses Sage AI to learn about brand behavior. The company's platform offers cross-channel messaging and real-time execution, so it can be used to improve customer engagement, retention and acquisition in industries like finance and retail.
If you're more focused on customer-led marketing, Optimove is another alternative. It centralizes customer data for personalized marketing experiences, leading to a significant increase in customer lifetime value. Optimove offers features like a Real-Time CDP, Multichannel Decisioning and AI Optimization, so it's geared for industries like retail and financial services.