PathPilot Alternatives

If you're looking for a PathPilot alternative, Forethought is a powerful AI-based customer support platform that can automate tasks, improve resolution rates and lower support costs. It offers tools like Solve for automated responses, Triage for gauging customer intent, Assist for AI-generated ticket summaries and Discover for optimizing workflows. Forethought integrates with popular helpdesks like Zendesk, Salesforce and ServiceNow, so it's adaptable for e-commerce, SaaS and FinTech businesses.

Another good option is Whatfix, an interactive digital adoption platform that can speed up digital adoption in web, desktop and mobile apps. Whatfix offers personalized onboarding, interactive guidance and self-help support. Its Product Analytics feature offers behavioral analytics to boost user adoption and product growth, so it's a good choice if you want to boost productivity, cut support costs and improve user satisfaction.

For in-app support, Inline Help offers a detailed AI-powered knowledge base with context-sensitive information, chatbots and a knowledge base with relevant information. It's available in multiple languages, has flexible pricing options and is ISO 27001 certified for data security, so it's a good option if you want to improve user support and experience.