If you're looking for a different Odin alternative, Verloop is worth a look. It's a conversational AI platform for automating customer support that can personalize and contextualize interactions. With automated chat and voice support, agent empowerment tools and multilingual support, it can handle a lot of support requests, respond faster and keep customers happier. Verloop is geared for e-commerce, banking and travel companies, and can be used to handle the full range of customer service needs.
Another good option is boost.ai. This enterprise-focused service uses AI chat and voice bots to offer personalized customer interactions at high volume without high costs. It offers features like generative AI for creative answers, omnichannel consistency and 24/7 coverage. It can be integrated with existing systems, and boost.ai's hybrid approach combines human and virtual agents to try to maximize self-service rates while maintaining high-quality interactions.
MetaDialog is another option. It uses generative AI to automate customer support, speeding up response times and improving results. With a Retriever model for fast information retrieval and Large Language Models for answering questions, MetaDialog can be customized with flows and responses, with flexible escalation rules and multilingual support. It can be integrated with popular tools like Zendesk and Intercom, so it's good for businesses of all sizes looking to improve their customer support.
If you prefer a no-code option, Quickchat AI lets you build your own AI Assistants for customer support, lead generation and other tasks. It's multilingual and has customizable conversation styles, and it can be integrated with helpdesk systems and CRM tools. It's got a lot of possible use cases, from customer support to sales and eCommerce. Its pricing is flexible, and you can try it for 7 days for free.