MonkeyLearn Alternatives

If you're looking for a MonkeyLearn alternative, Deep Talk is well worth a look. It can analyze customer and employee feedback, including sentiment analysis, verbatim analysis and text labeling. It can be integrated with WhatsApp, Microsoft Teams, Google Chat and Slack, and offers several pricing plans, including a free tier. Deep Talk has strong data security and puts a big priority on customer support, so it's a good option for text analytics.

Another good option is Anecdote, a customer feedback analytics service that uses its own Natural Language Processing Engine to process feedback from many sources. It can provide real-time insights, bug analysis and automated AI tagging, making it a good choice for optimizing customer experiences. Anecdote can be integrated with more than 65 feedback sources, and it offers a free plan, so it's good for small and large businesses.

If you want to use AI for customer interactions, Symanto takes a different approach by marrying AI with human understanding. It can analyze emotional understanding, personality traits and text sentiment, and can be used to build more personalized customer experiences. Symanto is based on a lot of research, and it's good for e-commerce and pharmaceutical customers.

Last, CustomerIQ is an AI-powered service that collects and analyzes customer feedback from a variety of sources, including Slack, Hubspot and Zendesk. It can extract and filter highlights with AI, so teams can focus on what's most important and drive revenue. CustomerIQ has enterprise-grade security and scalability, so it's a good option for marketing and product teams that want to get feedback analysis out of the way.